Introduction
spry-breeze is committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website and services.
By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact details when you submit an enquiry form
- Email address for communication purposes
- Information about your interests and preferences related to historical experiences
- Any additional information you choose to provide in correspondence
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, pages visited, and time spent on our site.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide information about our services
- To process bookings and deliver the experiences you have requested
- To communicate with you about your bookings, including confirmations and updates
- To improve our website and services based on user behaviour analysis
- To comply with legal obligations
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Your consent, which you can withdraw at any time
- The necessity of processing for the performance of a contract with you
- Our legitimate interests in operating and improving our business, where these do not override your rights
- Compliance with legal obligations to which we are subject
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Enquiry data is typically retained for twenty-four months unless a longer retention period is required by law.
Data Sharing
We do not sell your personal information to third parties. We may share your information with:
- Service providers who assist in operating our website and delivering our services
- Professional advisers such as lawyers and accountants where necessary
- Law enforcement or regulatory bodies when required by law
Your Rights
Under applicable data protection laws, you have the following rights:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to restrict or object to processing of your information
- The right to data portability
- The right to withdraw consent at any time
To exercise any of these rights, please contact us using the details provided below.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
International Transfers
Your information may be transferred to and processed in countries outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated through our website, and the updated policy will indicate the date of the most recent revision.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
spry-breeze
14 Whitehall Court
London SW1A 2EF
United Kingdom
Email: [email protected]